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Contact Information

For assistance to pay the MPay invoice or submit a claim, challenge, complaint please contact Customer Support Service using the following channels:

Working hours of MPay support team are: 08:00-18:00, monday-friday.

To the requests sent via email the MPay Support Team will make every effort to provide answers within 7 days. If you receive no reply within 7 days, most likely our operators are overly busy and we kindly ask you to send a repeated message if your request cannot be delayed and our team will pick it up.